FAQs

Here we have common answers to our most frequently asked questions. If you do care for more information then please don’t hesitate to contact us and we shall be more than happy to respond in greater detail.

What is your commitment to the environment?

Although the trend is toward an increasing percentage of pallets being reused or recycle (and therefore diverted from landfills), a 1999 study by researchers at the Department of Wood science and Forest Products at Virginia Tech University found approximately 4.2 million tons of wood pallet materials were land filled at municipal solid waste facilities in the U.S. annually in the 1990s – a figure equivalent to 1.4% of total waste and 19.6% of total wood waste deposited at landfills. That same study found that an astonishing 40% of all hard wood harvested in the U.S. is for pallets, about two-thirds of which are designed as single use, one-way pallets.

Are you able to serve international deliveries?

Worldwide Pallets Ltd offers daily and scheduled departures throughout mainland Europe, with part load, full load and groupage services available. We also provide a range of worldwide service solutions.

How do I pay?

We accept all major credit and debit cards, BACS payments and cheques are also accepted. Credit accounts can be set up for repeat ordering customers.

What is your returns policy?

We offer a return, refund or replacement policy if your order is not as described, loss or damaged. We will need signed paperwork on receipt of goods stating this before any action can be taken.

What do I do if I haven’t received my order?

If you are wishing to track your order then please feel free to contact our team on 01753 208988 and we shall only be too happy to help.